Frequently Asked Questions (FAQ)
HAVAIANAS>
☺ARE YOUR HAVAIANAS AUTHENTIC?
-
YES. These are directly imported from Brazil. Please check our feedbacks
because our loyal customers are mostly HAVS Addicts since 2008.
☺WHY CHEAPER?
-
Cheaper because it is on CLEARANCE SALE. The word itself describes the
SALE. We are on the process of clearing our stocks. As you have seen in our
listings these are 2009 styles & we
don’t haVe new styles posted yet because we still have to clear our old stocks.
☺DO YOU OFFER FREE SHIPPING?
-
NO. These are already on SALE Items.
☺DO YOU HAVE OTHER
SIZES FOR THIS STYLE?
-
ALL available sizes, colors and styles are already POSTED.
OTHER ITEMS>
◆PAYMENTS:
☺WHERE CAN I PAY
YOU?
-
BPI Bank and GLOBE Gcash ONLY. We DO NOT ACCEPT GCASH
REMIT.
☺WHAT IS YOUR
ACCOUNT NO.?
-
My PAYMENT DETAILS are on your eBay Invoice in your eBay Order Details or
your email. I DO NOT SEND my PAYMENT DETAILS via SMS.
☺DO YOU ACCEPT
OTHER PAYMENT MODES LIKE WESTERN UNION, LBC KWARTA PADALA, CEBUANA OR
MLHUILLER?
-
SORRY we DO NOT accept these other payment options.
☺WHEN IS MY PAYMENT
DUE?
-
Within 3 days after buying the items.
-
WE have opted to use the
eBay's UNPAID ITEM ASSISTANT- -
- eBay will automatically FILE an UNPAID ITEM CASE if NO
PAYMENT has
been received after 4 days of buying the item - and - automatically
CLOSES the CASE
after 4 days of
filing the UPI and UNPAID ITEM STRIKE will be recorded on your
account.
-
So please, DO NOT BLAME us and OVER REACT when you receive an UNPAID ITEM
CASE notice! DON’T TURN THE TABLES ON US.
-
NON PAYING eBayers will be blocked from all future transactions.
☺DO YOU ACCEPT
RESERVATIONS?
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NO, We DO NOT accept reservations. After you have bought an item PAYMENT is expected within 3 days.
◆SHIPPING:
☺DO YOU OFFER FREE SHIPPING?
-
NO, We DO NOT offer free shipping. Unless otherwise stated.
☺MEET-UPS or PICK-UP?
-
NO for BOTH. All items are strictly for shipping ONLY.
☺WHAT IS YOUR
PREFERRED COURIER?
-
AIR21 and JRS.
-
Preferably AIR21 because WE have not encountered any problems from them
since 2008.
-
We have only added JRS for those areas which are not serviceable by AIR21.
And also for BULK ORDERS JRS Regular Cargo is much cheaper.
☺DO YOU COMBINE SHIPPING?
-
YES, we do.
-
All items which can fit the SMALL pouch of AIR21 and doesn’t exceed 500g
will be charged flat rate of P115.00
-
All items which can fit the LARGE pouch of
AIR21 will only be charged flat rate of P125.00
☺WHEN WILL I
RECEIVE MY ITEM(s)?
*1 to 2 WORKING days
transit - key cities nationwide
*2
to 4 WORKING days transit -
provincial area.
BULK ORDERS via JRS Regular Cargo – 3 to 5 working days
☺DO YOU RUSH SHIP?
-
SORRY NO rush shipping.
☺DO YOU DROP SHIP?
-
Srictly NO drop shipping.
◆GENERAL:
☺IF I BUY MORE OF THIS ITEM IS
THERE A LAST PRICE?
-
We have a WHOLESALE category for LOTS of 5 and 10.
☺IF I BUY MORE THAN 10?
-
We are already offering the LEAST price possible.
-
WHOLESALE LOT of 10 is the last price.
☺IF I BUY MANY ITEMS CAN IT BE FREE
SHIPPING?
-
NO. Again, we are already offering the lowest price so we are sorry all
items UNLESS otherwise STATED are not entitled to free shipping.
☺CAN I CHOOSE STYLES, DESIGNS OR
COLORS FOR THE WHOLESALE LOTS?
-
Sorry, NO CHERRY PICKING. Wholesale lots are sold as is.
THANK YOU
AND
HAPPY SHOPPING!